A founders Checklist for Building a Customer Success team
As a startup, building a strong customer success team is crucial for driving business growth and ensuring customer satisfaction. A...
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Gregory Mccallum
- Jan 23
- 2 min
The Key to Startup Success: Hiring the Right Sales Talent
Hiring the right salesperson is crucial for the success of a startup. As a founder, it's important to not only look for a candidate with...
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Gregory Mccallum
- Jan 23
- 2 min
From Surviving to Thriving: How CEO Coaching Can Help You Navigate the Challenges of Leadership
As a CEO, you wear many hats and are responsible for the overall success of your organization. From strategizing and decision making to...
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Gregory Mccallum
- Jan 23
- 2 min
Why Calling Your Team a 'Family' is a Recipe for Disaster
Creating effective teams within an organisation is essential for achieving success and reaching goals. However, it is not uncommon for...
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Gregory Mccallum
- Jan 17
- 3 min
Hiring Your First Customer Success Expert as an Early Stage Startup: A Step by Step Guide
Hiring the first customer success agent for an early-stage startup is a crucial step in building a strong and effective customer success...
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Gregory Mccallum
- Jan 17
- 2 min
Building a Customer Success Team on a Startup Budget: A Step-by-Step Guide for Early Stage Companies
Building a customer success team as an early stage startup can be challenging, but it's also essential for the growth and sustainability...
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